Partial flow loss and portal performance degredation

Incident Report for Kentik SaaS US Cluster

Resolved

As a result of instability in our BGP peering and enrichment platform (https://status.kentik.com/incidents/tnr2v5nm8s59), our primary metadata database was overloaded, which caused a subset of customers to have experienced partial loss of flow ingest between 2115 and 2200 UTC. Portal performance was also degraded from 2115 to approximately 2330.

Posted Jul 23, 2024 - 21:00 UTC