All Systems Operational

About This Site

We will post all Production SaaS US Cluster (portal.kentik.com) incidents here provided they affect more than a small subset of customers.

Uptime over the past 90 days. View historical uptime.
Web Portal Operational
REST API Operational
Flow Ingest Operational
BGP Operational
BGP Peering and Enrichment Operational
BGP Monitoring and Alerting Operational
Alerting and Mitigation Services Operational
Cloud Ingest Operational
AWS Ingest Operational
Azure Ingest Operational
GCP Ingest Operational
OCI Ingest Operational
Notifications Operational
Query Operational
NMS Operational
Synthetics Operational
Synthetics Ingest Operational
Synthetics Alerting Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 13, 2026

Elevated KDE Query Errors
Resolved - The issue causing KDE Query errors has been resolved.
Oct 13, 01:21 UTC
Monitoring - The fix has been deployed and the query errors have subsided. We are continuing to monitor to situation.
Oct 12, 23:37 UTC
Identified - We've identified the issue and we are deploying a fix.
Oct 12, 22:25 UTC
Investigating - We're experiencing an elevated level of KDE query errors and are currently looking into the issue.
Oct 12, 21:51 UTC

Oct 12, 2026

Portal Support Ticket Integration Maintenance
Completed - The scheduled maintenance has been completed.
Oct 12, 22:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 22:00 UTC
Scheduled - We are performing a planned maintenance on our support ticket portal integration. Portal pages to view open cases will be unavailable for 30 minutes while maintenance is performed.
Oct 5, 20:39 UTC

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

No incidents reported.

Oct 7, 2026

No incidents reported.

Oct 6, 2026

No incidents reported.

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

Tagging Degraded
Resolved - This incident has been resolved.
Oct 1, 01:20 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 30, 20:38 UTC
Identified - We've spotted an issue with our tagging services. We are currently exploring next steps for resolving the issue.
Sep 30, 19:26 UTC

Sep 30, 2026

Sep 29, 2026

Delays in NMS alert evaluation
Resolved - We think the impact from the issue is over.
Sep 29, 18:29 UTC
Monitoring - We began experiencing delays in NMS alert processing in the SaaS EMEA cluster at roughly 9:20 AM UTC on Monday, September 28. Queues have been processed and alert evaluation is now happening at the standard pace.
Sep 29, 00:48 UTC
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