Kentik SaaS US Cluster Status Page
All Systems Operational

About This Site

We will post all Production SaaS US Cluster (portal.kentik.com) incidents here provided they affect more than a small subset of customers.

Web Portal ? Operational
90 days ago
99.98 % uptime
Today
REST API Operational
90 days ago
99.98 % uptime
Today
Flow Ingest ? Operational
90 days ago
99.97 % uptime
Today
BGP Telemetry ? Operational
90 days ago
100.0 % uptime
Today
Alerting and Mitigation Services Operational
90 days ago
100.0 % uptime
Today
Cloud Ingest Operational
90 days ago
100.0 % uptime
Today
AWS Ingest ? Operational
90 days ago
100.0 % uptime
Today
GCP Ingest ? Operational
90 days ago
100.0 % uptime
Today
Azure Ingest ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Mar 2, 2021

No incidents reported today.

Mar 1, 2021

No incidents reported.

Feb 28, 2021

No incidents reported.

Feb 27, 2021

No incidents reported.

Feb 26, 2021
Resolved - This incident has been resolved.
Feb 26, 00:12 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 25, 19:03 UTC
Identified - Flow drops have been identified for a small subset of Customers from approximately 8.30 UTC to 10.30 UTC. Kentik engineers have pinpointed the issue to a few servers that became overloaded during a rebalance event. This issue was not identified at the time in its full extent.

The platform has remained stable since then and Kentik engineers are working on a patch for the rebalancing daemon and further monitoring.
Feb 25, 16:58 UTC
Feb 25, 2021
Feb 24, 2021

No incidents reported.

Feb 23, 2021
Resolved - This incident has been resolved.
Feb 23, 09:36 UTC
Update - We are continuing to monitor for any further issues.
Feb 23, 08:12 UTC
Monitoring - The issue is resolved and we are continuing to monitor the situation as systems stabilize.
Feb 23, 07:53 UTC
Identified - The issue has been identified and a fix is being implemented.
Feb 23, 06:25 UTC
Investigating - Some devices may be experiencing drops in flow. We are currently mitigating and investigating root cause.
Feb 23, 06:25 UTC
Feb 22, 2021

No incidents reported.

Feb 21, 2021

No incidents reported.

Feb 20, 2021

No incidents reported.

Feb 19, 2021

No incidents reported.

Feb 18, 2021

No incidents reported.

Feb 17, 2021

No incidents reported.

Feb 16, 2021
Resolved - This incident has been resolved.
Feb 16, 06:35 UTC
Update - Systems are coming back to operational. We are actively monitoring.
Feb 16, 04:46 UTC
Update - Data ingest is coming back online, but the Kentik UI & API remain offline. Update to follow shortly.
Feb 16, 04:27 UTC
Update - We are continuing to investigate this issue.
Feb 16, 04:26 UTC
Investigating - We are currently investigating this issue.
Feb 16, 03:27 UTC