Kentik SaaS US Cluster Status Page

All Systems Operational

About This Site

We will post all Production SaaS US Cluster (portal.kentik.com) incidents here provided they affect more than a small subset of customers.

Uptime over the past 90 days. View historical uptime.
Web Portal ? Operational
90 days ago
99.96 % uptime
Today
REST API Operational
90 days ago
100.0 % uptime
Today
Flow Ingest ? Operational
90 days ago
99.99 % uptime
Today
BGP Operational
90 days ago
99.95 % uptime
Today
BGP Peering and Enrichment ? Operational
90 days ago
99.91 % uptime
Today
BGP Monitoring and Alerting ? Operational
90 days ago
100.0 % uptime
Today
Alerting and Mitigation Services Operational
90 days ago
100.0 % uptime
Today
Cloud Ingest Operational
90 days ago
100.0 % uptime
Today
AWS Ingest ? Operational
90 days ago
100.0 % uptime
Today
Azure Ingest ? Operational
90 days ago
100.0 % uptime
Today
GCP Ingest ? Operational
90 days ago
100.0 % uptime
Today
OCI Ingest Operational
90 days ago
100.0 % uptime
Today
Notifications ? Operational
90 days ago
100.0 % uptime
Today
Query Operational
90 days ago
100.0 % uptime
Today
NMS ? Operational
90 days ago
100.0 % uptime
Today
Synthetics Operational
90 days ago
100.0 % uptime
Today
Synthetics Ingest ? Operational
90 days ago
100.0 % uptime
Today
Synthetics Alerting ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

NMS Maintenance Nov 15, 2025 14:00-15:00 UTC

Update - We have rescheduled this maintenance to 2025-11-15 14:00 - 15:00 UTC. We apologize for any inconvenience.
Nov 04, 2025 - 23:14 UTC
Scheduled - Kentik NMS will be updating a Kmetrics internal data pipeline to increase system performance. This will result in a gap in NMS metrics during the window and a delay in the activation and clearing of Alerts related to NMS monitored assets.
Oct 30, 2025 - 13:59 UTC
Nov 8, 2025

No incidents reported today.

Nov 7, 2025

No incidents reported.

Nov 6, 2025
Customer Portal Degradation
Resolved - This incident has been resolved.
Nov 6, 03:20 UTC
Update - We are continuing to monitor for any further issues.
Nov 6, 01:13 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 6, 01:13 UTC
Identified - The issue has been identified and a fix is being implemented.
Nov 6, 01:11 UTC
Investigating - We are currently investigating this issue.
Nov 6, 00:30 UTC
Nov 5, 2025
Degraded Performance of Custom Flow Dimensions
Resolved - This incident has been resolved.
Nov 5, 20:36 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 5, 18:13 UTC
Identified - The issue has been identified and a fix is being implemented.
Nov 5, 18:13 UTC
Investigating - We are currently investigating an issue where a subset of customers may see degraded custom dimension enrichment.
Nov 5, 17:33 UTC
Nov 4, 2025

No incidents reported.

Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025
Cloud Ingest - AWS Maintenance
Completed - The scheduled maintenance has been completed.
Oct 31, 18:47 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 19:30 UTC
Scheduled - As part of a planned infrastructure upgrade, updates will be made to our AWS flow processing layer. While unlikely, it is possible that some devices may experience an isolated interruption in flow.
Oct 29, 17:19 UTC
Oct 30, 2025
Oct 29, 2025

No incidents reported.

Oct 28, 2025
Customer Portal Degradation
Resolved - This incident has been resolved.
Oct 28, 17:33 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 28, 16:23 UTC
Update - We are continuing to investigate this issue.
Oct 28, 16:01 UTC
Investigating - We are currently investigating this issue.
Oct 28, 16:01 UTC
Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

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