Kentik SaaS US Cluster Status Page
All Systems Operational

About This Site

We will post all Production SaaS US Cluster (portal.kentik.com) incidents here provided they affect more than a small subset of customers.

Web Portal ? Operational
90 days ago
99.82 % uptime
Today
REST API Operational
90 days ago
100.0 % uptime
Today
Flow Ingest ? Operational
90 days ago
100.0 % uptime
Today
BGP Operational
90 days ago
100.0 % uptime
Today
BGP Peering and Enrichment ? Operational
90 days ago
100.0 % uptime
Today
BGP Monitoring and Alerting ? Operational
90 days ago
100.0 % uptime
Today
Alerting and Mitigation Services Operational
90 days ago
100.0 % uptime
Today
Cloud Ingest Operational
90 days ago
100.0 % uptime
Today
AWS Ingest ? Operational
90 days ago
100.0 % uptime
Today
GCP Ingest ? Operational
90 days ago
100.0 % uptime
Today
Azure Ingest ? Operational
90 days ago
100.0 % uptime
Today
Notifications ? Operational
90 days ago
100.0 % uptime
Today
Query Operational
90 days ago
100.0 % uptime
Today
NMS ? Operational
90 days ago
100.0 % uptime
Today
Synthetics Operational
90 days ago
99.98 % uptime
Today
Synthetics Ingest ? Operational
90 days ago
99.96 % uptime
Today
Synthetics Alerting ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jun 24, 2024

No incidents reported today.

Jun 23, 2024

No incidents reported.

Jun 22, 2024

No incidents reported.

Jun 21, 2024

No incidents reported.

Jun 20, 2024
Resolved - NMS ingestion is performing nominally now.
Jun 20, 21:32 UTC
Update - With the deployment rolled back, NMS ingestion performance has returned to normal. We will complete our investigation of the root cause and ensure that the code problem has been resolved before deploying a new version.
Jun 20, 18:37 UTC
Investigating - After an update to the NMS ingestion service, degraded throughput was observed. Some customers received false-positive alert notifications.
Jun 20, 17:26 UTC
Resolved - Due to the unforeseen and immediate shutdown of Stackpath's business, services, and infrastructure, a number of Kentik's Global Synthetics Agents were impacted: all synthetics tests/data utilizing these agents were affected. Kentik has migrated all existing tests to these agents to the nearest geographic alternative and should be back online at this time.

Please reach out to your Kentik account team or support@kentik.com for assistance or to discuss any concerns.

Jun 20, 19:16 UTC
Identified - Due to the closure of Stackpath, all 22 agents located inside their network are offline. To help our customers, all tests previously using Stackpath agents are being migrated to similar agents in region.
Jun 20, 16:37 UTC
Jun 19, 2024

No incidents reported.

Jun 18, 2024

No incidents reported.

Jun 17, 2024

No incidents reported.

Jun 16, 2024

No incidents reported.

Jun 15, 2024

No incidents reported.

Jun 14, 2024

No incidents reported.

Jun 13, 2024

No incidents reported.

Jun 12, 2024

No incidents reported.

Jun 11, 2024

No incidents reported.

Jun 10, 2024
Completed - The scheduled maintenance has been completed.
Jun 10, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 13:00 UTC
Scheduled - To improve alert accuracy, Kentik will be performing an update across all existing Synthetic tests on Monday, June 10th between 9am and 5pm EST. During this time any ongoing alerts may clear and trigger like new alerts. Alert clears will only happen once per impacted test.
Jun 3, 22:10 UTC