BGP Monitoring and Alerting

Incident Report for Kentik SaaS US Cluster

Resolved

We are aware of issues with BGP monitoring that caused several customers to receive false positive BGP reachability alarms.

Early on Sep 3, we were notified by internal monitoring that a core message bus was in a degraded state. We implemented a temporary fix over the weekend that ultimately proved to be unsuccessful. We then followed up with a more permanent fix late on Sep 4 that appears to be holding. We are continuing to monitor the situation closely and will likely follow up with additional fixes and improvements as the week progresses.

Posted Sep 03, 2023 - 04:00 UTC