Reduced ingest performance for datasources utilizing kProxy

Incident Report for Kentik SaaS US Cluster

Resolved

This incident has been isolated and resolved. Kentik Engineers are working on a permanent fix.

Posted Apr 17, 2020 - 15:02 UTC

Monitoring

A fix has been implemented and we're monitoring the results.

Posted Apr 17, 2020 - 14:36 UTC

Identified

We have determined the likely cause and are working on a remediation.

Posted Apr 17, 2020 - 13:04 UTC

Investigating

We are investigating reports of reduced flow ingest performance from a small subset of customers, utilizing kProxy in particular.

Posted Apr 17, 2020 - 12:48 UTC

This incident affected: Flow Ingest.