US Portal Performance Issue

Incident Report for Kentik SaaS US Cluster

Resolved

This incident has been resolved.
Posted Apr 30, 2026 - 05:19 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 30, 2026 - 03:02 UTC

Update

We are continuing to work on a fix for this issue.
Posted Apr 30, 2026 - 02:28 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Apr 30, 2026 - 02:26 UTC

Investigating

We are currently investigating an issue with the US portal. Customers may experience slow or intermittent performance.
Posted Apr 30, 2026 - 01:25 UTC
This incident affected: Web Portal.
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