Degraded query performance for subset of users

Incident Report for Kentik SaaS US Cluster

Resolved

This incident has been resolved.
Posted Jul 07, 2026 - 19:16 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 07, 2026 - 18:18 UTC

Update

We are continuing to work on a fix for this issue.
Posted Jul 07, 2026 - 17:55 UTC

Identified

Queries may be extremely slow or unresponsive for < 20% of users. We are currently investigating this issue.
Posted Jul 07, 2026 - 12:30 UTC
This incident affected: Query.