Ingest & BGP Outage

Incident Report for Kentik SaaS US Cluster

Resolved

This incident has been resolved.

Posted Jan 27, 2023 - 23:44 UTC

Monitoring

We have restored flow and BGP to normal levels and are continuing to monitor and debug root cause.

Posted Jan 27, 2023 - 13:56 UTC

Identified

Established BGP sessions and flow rates still remain slightly degraded, we are continuing to bring services back online and search for root cause.

Posted Jan 27, 2023 - 08:51 UTC

Investigating

We have experienced a sudden loss of network connectivity to a some of our ingest nodes. This will result in flow loss and dropped BGP sessions across a subset of devices. We apologize for the inconvenience and are working on triaging the issue and restoring services.

Posted Jan 27, 2023 - 08:50 UTC

This incident affected: BGP (BGP Peering and Enrichment) and Flow Ingest, Alerting and Mitigation Services.