Ingest & BGP Outage

Incident Report for Kentik SaaS US Cluster

Resolved

This incident has been resolved.

Posted Jan 27, 2023 - 06:54 UTC

Monitoring

We have restored flow and BGP to normal levels and are continuing to monitor and debug root cause.

Posted Jan 27, 2023 - 01:51 UTC

Update

Established BGP sessions and flow rates still remain slightly degraded, we are continuing to bring services back online and search for root cause.

Posted Jan 27, 2023 - 01:24 UTC

Investigating

We have experienced a sudden loss of network connectivity to a some of our ingest nodes. This will result in flow loss and dropped BGP sessions across a subset of devices. We apologize for the inconvenience and are working on triaging the issue and restoring services.

Posted Jan 27, 2023 - 00:11 UTC

This incident affected: BGP (BGP Peering and Enrichment), Cloud Ingest (AWS Ingest, GCP Ingest, Azure Ingest), and Flow Ingest, Alerting and Mitigation Services.