Kentik Portal Degraded Performance

Incident Report for Kentik SaaS US Cluster

Resolved

This incident has been resolved.

Posted Sep 28, 2021 - 21:13 UTC

Monitoring

Portal issues have been resolved, however as part of resolution, we had to drop all active session state. This would have caused all users to relogin into their portal to resume activity. We apologize for the inconvenience.

Posted Sep 28, 2021 - 20:47 UTC

Investigating

Kentik is investigating issues with degraded portal performance. Intermittent issues with API calls may be experienced as well.

Posted Sep 28, 2021 - 20:39 UTC

This incident affected: Web Portal and REST API.