Degraded performance in alerting system

Incident Report for Kentik SaaS US Cluster

Resolved

This incident has been resolved.

Posted Nov 19, 2022 - 04:17 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 18, 2022 - 22:05 UTC

Investigating

We are investigating intermittent performance issues within our alerting system that has been tied to:
* slow portal login time
* false positives for low flow and bgp reachability monitoring
* slow responsiveness on alerting, mitigation and DDoS in portal
* lag on notifications

Posted Nov 18, 2022 - 17:35 UTC

This incident affected: Web Portal, Alerting and Mitigation Services, and Notifications.