Degraded Flow Ingest

Incident Report for Kentik SaaS US Cluster

Resolved

This incident has been resolved and ingest restored.

Posted Mar 20, 2021 - 20:51 UTC

Monitoring

A fix has been deployed and we're now monitoring platform's performance.

Posted Mar 20, 2021 - 19:48 UTC

Update

An intermediate fix was deployed which recovered ~20% of Kentik's ingest. Kentik engineers are working on a more complete fix to recover ingest for all devices.

Posted Mar 20, 2021 - 18:53 UTC

Identified

Kentik Engineers have identified the issue and are working on a fix.

Posted Mar 20, 2021 - 16:55 UTC

Update

We are continuing to investigate this issue.

Posted Mar 20, 2021 - 14:16 UTC

Investigating

We are experiencing degraded ingest impacting flow and cloud: we are currently investigating.

Posted Mar 20, 2021 - 12:30 UTC

This incident affected: Flow Ingest.