Alerting Database Performance Degradation.

Incident Report for Kentik SaaS US Cluster

Resolved

This incident has been resolved.

Posted Dec 07, 2022 - 23:24 UTC

Update

We are continuing to monitor for any further issues.

Posted Dec 07, 2022 - 22:40 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 07, 2022 - 22:39 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Dec 07, 2022 - 22:03 UTC

Investigating

We are experiencing increased latency to our alerting platform database. Users will experience timeouts and delays with alerting related services. These include but are not limited to: viewing alarm details, using the alarm search page, delayed alarm notifications and delayed results when viewing insights.

Posted Dec 07, 2022 - 21:09 UTC

This incident affected: Alerting and Mitigation Services and Notifications.